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Legal Disclaimer
Cancelation/Reschedule Policy:
We understand that plans can change. If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance to avoid any fees. Cancellations made less than 24 hours before the appointment may incur a fee, and repeated last-minute cancellations or no-shows may result in termination of service.
If you need to cancel within 12 hours of your scheduled time, please contact us directly. Failure to do so will result in forfeiture of your deposit and any payments already made. As we travel throughout Illinois and carefully plan our days based on client bookings and phone requests, no-shows will not be refunded.
If you need to reschedule, we will do our best to accommodate your new preferred time. However, rescheduling within 12 hours of your original appointment may be subject to availability and fees.
Pet Safety Policy
For the safety of our staff, all dogs must be secured in a separate area or kept outside during our visit. While we understand that dogs are protective of their homes and owners, it is essential to minimize any potential risks. Additionally, some dogs may not be vaccinated, which could lead to the spread of illnesses such as mange or bacterial infections.
To prevent any harm to our staff and to ensure the safety of everyone involved, please make sure your dog is properly secured. If a dog is not properly contained and a staff member is bitten, we will discontinue our services immediately. In such an event, you may be held liable for medical expenses and any associated recovery time.
Confidentiality/Privacy Policy:
No Attorney-Client Relationship Created by Use of this Website.
You are not considered a client, nor covered by client confidentiality until a relationship is established and a deposit is paid. mobile notary loan signing agent notary public certified notary signing agent.
We are committed to protecting your privacy. Any personal information collected during the course of our services will be used solely for the purpose of providing the service and will not be shared with third parties without your consent.
We are committed to safeguarding your personal information. To ensure your security, we do not store or have access to your credit card information. All payment details are securely processed through GoDaddy, which means your card information is never visible to us or saved in our system.
Liability/Client Conduct Policy
We expect all clients to treat our staff with respect and professionalism. Any form of harassment, discrimination, or inappropriate behavior will not be tolerated and may result in immediate termination of services.
While we take every precaution to ensure the safety of our clients and their property, we cannot be held liable for any damage or loss that occurs during the provision of our services. Clients are responsible for securing valuable items and ensuring a safe environment for our staff.
Payment Policy:
Payment is due at the time of service unless prior arrangements have been made. We accept various forms of payment, including cash, credit cards, debit cards, Cash App and other online payment methods. Please note that all payments are processed securely, and we do not store any payment information.
We only allow checks from businesses and legal agencies (ie, attorneys, government agencies, nursing homes, etc.).
Late Arrival Policy:
If you anticipate being late for your appointment, please contact us as soon as possible. If you are more than 15 minutes late without prior notice, your appointment may be canceled, and you may be subject to the same conditions as a no-show.
Inclement Weather Policy:
In the event of severe weather conditions, we may need to reschedule your appointment for the safety of our staff or yours. We will notify you as soon as possible if weather conditions affect your scheduled service.
Emergency Situations Policy:
We understand that emergencies can arise. If an emergency prevents you from keeping your appointment, please notify us as soon as possible. We will do our best to accommodate you under such circumstances, but repeated last-minute cancellations may still result in termination of service. If we have an emergency, we will either reschedule with you or give you a refund if we cannot reschedule your appointment.
Event Liability Waiver
Central Illinois Notary & Imaging (formerly MB Mobile Notary Services) and its sponsors are not liable for any injuries, accidents, or damages to personal property that may occur during events hosted by the company. All attendees and participants assume full responsibility and attend at their own risk.